Privacy Policy

Last updated: 17 March 2026

1. Who We Are

Collage Maker ("we", "us", "our") operates the website at collagemaker.app. We are the data controller responsible for your personal data.

If you have any privacy questions, please contact us at hello@collagemaker.app.

2. What Data We Collect

We collect the following categories of personal data:

  • Account data: Your name and email address when you register.
  • Payment data: Billing information is processed directly by Paddle; we do not store full card details.
  • User Content: Photos and other files you upload to create collages.
  • Usage data: Pages visited, features used, browser type, IP address, and timestamps — collected via server logs and analytics tools.
  • Communications: Any messages you send us via email or support channels.

3. How We Use Your Data

We use your data to:

  • Provide, maintain, and improve the Service.
  • Process payments and manage your subscription.
  • Send you service-related emails (account confirmation, invoices, policy updates).
  • Send marketing emails, where you have given consent (you can unsubscribe at any time).
  • Detect and prevent fraud, abuse, or security incidents.
  • Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

If you are located in the UK or EEA, we process your data on the following legal bases:

  • Contract performance: Processing necessary to provide the Service you have signed up for.
  • Legitimate interests: Security monitoring, fraud prevention, and service improvement.
  • Consent: Marketing emails and non-essential cookies.
  • Legal obligation: Tax and financial record-keeping.

5. Sharing Your Data

We do not sell your personal data. We share it only with:

  • Paddle: Our payment processor for billing and subscription management.
  • Cloud infrastructure providers: For secure storage and hosting of the Service.
  • Analytics providers: Aggregated, anonymised usage data to help us improve the Service.
  • Law enforcement: Where required by applicable law or legal process.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or tax purposes (up to 7 years).

Uploaded photos are deleted when you remove them or when your account is closed.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Delete your data (right to erasure).
  • Restrict or object to certain processing.
  • Data portability — receive your data in a machine-readable format.
  • Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise any right, email hello@collagemaker.app. We will respond within 30 days. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

We use cookies and similar technologies to operate the Service and analyse usage. For details, please see our Cookie Policy.

9. Security

We implement industry-standard security measures including encrypted connections (HTTPS), access controls, and regular security reviews. However, no transmission over the internet is 100% secure.

10. Children

The Service is not directed at children under 13. We do not knowingly collect personal data from children. If we become aware that we have done so, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you by email of any material changes at least 14 days before they take effect.

12. Contact

Privacy queries: hello@collagemaker.app